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User generated content (UGC) implementation - SoCo or AEM communities or Adobe LiveFyre or Adobe Social

Users are contributing content more than ever before, and it's getting difficult for Enterprise systems to manage it. To cope up with this, Adobe keeps evolving their UGC ecosystem.


 I think it was called Social Collaboration tool before CQ 5.5

After CQ 5.5 it was called Social Communities (So-Co), this was shortened to So-Co.

With AEM 6, this was rebranded as AEM Communities. At that point, all UGC components functionality was moved into Communities from AEM. So forums, comments/ratings etc.

With 6.2, the concept of a central store was introduced, so content was saved outside of AEM in a central location where all instances would read and write, this can be Mongo, or JCR (but only for single instances) or it can be cloud storage (better name than social storage) which as you know carries a cost.

And then Adobe overtook another product named Livefyre which is managed comments and other UGC content in a SAAS kind of model.

Finally, there is a product named Adobe Social, which is a social management platform.

I was quite confused between all these approaches and modules available, hence thought to put some lines of each of these.

  1. Reverse replication based UGC - 
    1. This is the primitive style of storing UGC content (before  AEM 6.0)
    2. It has many flaws in the architecture hence is not encouraged. However, some legacy and small AEM systems still use it
    3. Unnecessary round trips are there for UGC putting load on the system
  2. AEM communities - 
    1. AEM Communities 6.2 supports local storage of UGC in mongodb which is referred to as MSRP or a cloud storage of UGC which is called ASRP.
    2. ASRP is a separate (very inexpensive) add-on SKU that must be purchased. Neither SRP requires reverse replication of UGC.
    3. ASRP has higher latencies than MSRP but either SRP can support very large amounts of UGC being created at very high rates – more than anything we’ve seen in the real world so far.
    4. Here is a doc link for further reading:


  1. LiveFyre - 
    1. Livefyre helps discover UGC
    2. Help categorize, tag and save the UGC
    3. Helps share UGC contents on your sites without coding
    4. Helps engage audience
  2. Adobe Social - 
    1. Using Adobe social you can get all social content at one place
    2. You can measure the impact of social content and identify what activity drives engagement and conversion
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